Marriot Waters Medical Centre

Welcome to our Medical Centre

Consultations provided by Independent Medical Practitioners and Allied Health Service Providers

With a team of highly qualified and dedicated doctors as well as outstanding nursing and admin staff, we aim to provide the best in quality medical care to all of our patients. The depth of medical experience available at our clinic ensures well coordinated and appropriate health care for you and your family.

Call now to make an appointment: (03) 8738 9191

Doctors

Services offered

If you have a care plan in place you may be eligible for bulk-billing allied health services such as: podiatry, physiotherapy, dietician, chiropractor, mental health care plan, etc. All the usual GP services are offered as well as:

• Pathology services including blood tests and ECGs.
• 6 week checks for babies
• 4 year old health checks
• COVID vaccine
• Childhood Immunisations
• Vaccines for travel and flu etc.
• Minor surgery, such as removal of moles and skin cancers. (An out of pocket fee may apply as advised by your GP, please call for relevant information.)
• Email consent required for Telehealth consultations.
• Cryotherapy for the freezing of warts and skin lesions
• Bulk Billed Laser Acupuncture
• This clinic provides wheelchair access.
• We hope to provide the highest level of care and continuity of care for our patients. Please advise reception staff if you have any concerns or suggestions as to how we can better our services.

Consultations & Bulk Billing

We are a mixed billing clinic, contact the clinic for further information. Dr Israt (Izzy) Khair and Dr Mohammad Choudhury charge a $65.00 standard consult for new patients on their 1st visit and for any patient that they have not seen in 2 years. Any subsequent consultations are Bulk Billed.

Children under the age of 16, Concession Care Card Holders, Pension Card Holders and Senior Health Card holders are exempt from the 1st visit charge.

If you hold a current health care or pension card please show it to the reception staff on arrival for each visit. TAC and Workcover accounts are payable on the day by the patient if they have not yet received a claim number or the employer threshold has not been met. Other services such as Employment/Insurance Medicals & Reports are not claimable from Medicare and incur GST.

Appointments

We prefer patients to book specific appointment times. If appointments are required for two family members we prefer to book two consecutive appointments. If you feel you may require more time with the doctor please book a longer appointment. Longer consultations will be needed for all medicals – please check with the receptionist. Emergency cases are treated as quickly as possibly depending on the urgency. We try to keep waiting time to a minimum, however, delays do occur from time to time and preference is given to those with appointments. If you are unable to attend your appointment, please cancel at least two hours prior to the appointment time as fees may apply. Masks are required. Please note Sunday’s opening hours are subject to Doctor’s availability.

After hours care

After hours medical care is provided by Doctor Doctor Locum Medical Service. Call 13 26 60

Privacy

In line with Australian Privacy Principles 2014, your medical record is a confidential document. It is the policy of this practice to maintain security of personal health information at all times and to ensure that this information is only available to authorised members of staff.

Computerised Medical Records

The Clinic uses Medical Director for paperless computerised medical records and will be moving to utilise the PCEHR – personal national electronic health record system.

Test results

All tests are reviewed by the referring doctor. However you are advised to come in if you wish to discuss your results. You will be contact if the doctor requires you to have follow up appointment. Patients should be seen by the doctor who ordered the test to ensure continuity of care.

Doctor of choice

You are encouraged to see the doctor of your choice. We endeavour to ensure continuity of care with appointments with the same doctor, whenever possible.

Phone calls

In regard to phone calls from patients. If the doctor is unavailable at the time of your call a message will be taken and relayed.

Reminders and Recalls

Patients are offered this service for various follow up appointments e.g. Pap Smears. Immunisations, etc. If you do not want to be on a recall system, please advise the receptionist or Nurse.

Patient feedback

We care about the quality of the service we provide. If you wish to make any suggestions please use the Suggestion box located on the front desk. Alternatively you may wish to discuss them with your doctor or the Practice Manager. If you prefer you can contact the Health Services Commissioner directly on 1800 136 066 or 8601 5200. Email: [email protected]

The City of Melbourne respectfully acknowledges the Traditional Owners of the land we govern, the Wurundjeri Woi-wurrung and Bunurong Boon Wurrung peoples of the Eastern Kulin and pays respect to their Elders past, present and emerging.